What We Do

Case management is one of our largest services, where we work one-on-one with clients to respond to immediate needs. We provide multiple levels of outreach and case management to eligible HIV+ individuals with a focus on health promotion and disease management. Case management is particularly for people who are newly diagnosed or having difficulty accessing or remaining in primary medical care. The goal of case management is to promote and support independence and self-sufficiency.

The role of Case Managers is to assist clients in identifying needs and barriers to accessing medical care and psychosocial services. Case managers identify these needs through a comprehensive assessment and make individualized service plans with clients to outline the specific steps to be taken to reduce barriers and improve client self-efficacy. Case managers provide education, advocacy, resources, and guidance to clients to assist them in access and maintenance of comprehensive health care and other supportive services, such as access to health insurance, daily living skills, housing, employment, education, transportation, financial assistance, mental health programs, substance abuse treatment, legal assistance, and psychosocial and spiritual support.


Please call 512-458-2437 to speak to an Eligibility & Intake Specialist. Our funders require us to collect eligibility documents for all new clients as well as every 6 months for existing clients. Your help providing  documentation ensures that we can continue to provide services. Click here to download or print: Eligibility Requirements