• Mitigation Strategies in Place to Protect Patients, Clients and Champions

    PATIENT ACCESS TO MEDICATIONS AND CRITICAL HEALTH SERVICES MAINTAINED.

    UPDATES TO HAPPEN ON THIS WEBSITE REGULARLY

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    Effective immediately, ASA (Vivent Health) is encouraging all people we serve to practice social distancing and stay home to protect their health. ASA offices will be closed for walk-ins. All patients, clients and consumers should call their ASA Health Provider before their visit or if they have any health concerns.

     

    ASA staff will continue to work and will contact every person we serve to ensure all our patients have the most up-to-date information about the COVID-19 epidemic, changes to our programs and services and to check on their health and well-being. This contact will be an important way to help combat the isolation our patients may experience during a time of social distancing and limited social interaction.

     

    Social distancing is critical for everyone, regardless of HIV status, in order to help flatten the curve of the epidemic and help protect and promote the health of everyone.

     

    Until further notice, changes to our normal operations are as below. Please visit www.asaustin.org/COVID19 regularly for updates. The ASA website is the definitive source for information about its operations.

     

    Tuesday, March 17, 2020 - All ASA offices are closed for services.

     

    Wednesday, March 18, 2020 - Changes to ASA healthcare, social services and prevention are as follows:

     

  • The ASA Moody Medical Clinic is currently seeing patients by appointment only. Please contact the clinic for details.


    If current patients have urgent care needs not related to COVID-19, they should call the ASA Moody Medical Clinic (AMMC) to speak with a provider to discuss their health care needs.

    AMMC: (512) 648-2273

    ASA patients who are experiencing COVID-19 related symptoms such as fever, cough or shortness of breath call the AMMC to discuss their health care needs.

    AMMC: (512) 648-2273

    PrEP services in our clinics and in our partner sites for new patients are closed. Current PrEP patients should call the AMMC related to your ongoing care and pharmacy needs.

    AMMC: (512) 648-2273

    Dental services are closed. Please call our Jack Sansing Dental Clinic if you have dental questions, or have a dental emergency, and a dental provider will assist you.

    ASA’s Food Bank will resume services starting March 23rd and operating under a modified schedule every other week:


    Drive-thru pick up schedule:

    • Tuesday 10am-5pm
      clients with last name starting A-L
    • Thursday 10am-5pm
      clients with last name starting M-Z
    Mobile Delivery schedule:
    • Wednesday 10am-5pm
      clients with last name starting A-L
    • Friday 10am-5pm
      clients with last name starting M-Z

    Please contact ASA’s Cameron Rd location for additional information.

    Cameron Rd Location: (512) 458-2437

    The ASA Behavioral Health Counselor will be conducting phone visits to ensure the people we serve continue to have access to their behavioral health counselor. Patients who have an immediate need should call the AMMC.

    AMMC: (512) 648-2273

    ASA case management, legal and housing services will utilize phone calls to ensure the people we serve continue to have access to their insurance and public benefits. There will be no home visits by case managers. Financial assistance payments made by ASA on behalf of our patients and clients will continue.

    All HIV & STI testing is suspended until further notice. This includes drop-in testing and our mobile testing unit. For free At-Home HIV testing kits, visit CDNStore.org or call our Health Promotion team.

     

    STI Testing & Treatment is available for established patients at AMMC living with HIV. Non-established clients are being referred to the City of Austin's Sexual Health Clinic for STI treatment needs.

    Health Promotion: (512) 600-8378

    AMMC: (512) 648-2273

    Condom Distribution Network will continue operations, including order fulfillment from CDNStore.org

    The Q Austin will continue to provide services online.

    For questions contact Angel at (512) 220-7599

    Healthy Relationships Program and Women Rising Project will also continue to provide services online.

    For questions contact Zoey at 512-220-7031

    SAMHSA ( Project BAE ) will continue to offer limited services

    For questions contact Flembrick at 512-220-7616

    Volunteer Program is suspended for the time being. We are not accepting any new volunteers at this time and current volunteers are asked not to visit an ASA location.

    For questions contact Volunteer Coordinator, Chip Warburton at michael.warburton@asaustin.org.

    PrEP Navigation services will continue to be offered through our Health Promotion Specialists.

    For questions contact Shy’Nyia at 512-220-7606

    PrEP Navigation services will continue to be offered through our Health Promotion Specialists.

    For questions contact Shy’Nyia at 512-220-7606

    CAALP is taking applications for legal advice/intake online and for those who do not have internet access, we are accepting applications over the phone.

    CAALP: 512-476-5550

  • COVID-19 Community Resource:

    Updates and operational changes from ASA's community partners

  • ASA is dedicated to protecting the health and wellbeing of our patients, clients, consumers as well as our staff and the public. While this commitment is unwavering, the COVID-19 epidemic is presenting new challenges that we are taking decisive action to confront and overcome. These challenges require that we change our normal service delivery model.

     

    As our nation’s response to the COVID-19 epidemic continues to evolve, ASA will prioritize patient access to health care, medications, food, financial assistance, health insurance assistance and support while following the guidelines established by the US Centers for Disease Control and Prevention and state and local public health departments.

     

    Social distancing is critical for everyone, regardless of HIV status, in order to help flatten the curve of the epidemic and help protect and promote the health of everyone. Other steps to prevent COVID-19 include covering coughs and sneezes with a tissue and washing your hands often with soap and water for at least 20 seconds. If soap and water are not available, using a hand sanitizer that contains 60% alcohol is also important. Frequently cleaning touched surfaces and objects daily using a regular household detergent and water will help keep home and work areas as safe as possible.

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