Vivent Health is dedicated to protecting the health and wellbeing of our patients, clients, consumers as well as our staff and the public. While this commitment is unwavering, the COVID-19 epidemic is presenting new challenges that we are taking decisive action to confront and overcome. These challenges require that we change our normal service delivery model.
As our nation’s response to the COVID-19 epidemic continues to evolve, Vivent Health will prioritize patient access to health care, medications, food, financial assistance, health insurance assistance and support while following the guidelines established by the US Centers for Disease Control and Prevention and state and local public health departments.
Social distancing is critical for everyone, regardless of HIV status, in order to help flatten the curve of the epidemic and help protect and promote the health of everyone. Other steps to prevent COVID-19 include covering coughs and sneezes with a tissue and washing your hands often with soap and water for at least 20 seconds. If soap and water are not available, using a hand sanitizer that contains 60% alcohol is also important. Frequently cleaning touched surfaces and objects daily using a regular household detergent and water will help keep home and work areas as safe as possible.